Privacy Policy

ZENVY is a brand operated by EB Collective LLC, a Wyoming limited liability company (EIN: 98-1915109). We are committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

Information You Provide

When you visit our website, create an account, or place an order, we may collect:

  • Your name, email address, and telephone number
  • Billing and delivery address
  • Payment details (processed securely via third-party providers — we do not store full card details)
  • Any messages or enquiries you send to us

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring websites or search terms
  • Device type and operating system

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences via your browser settings.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Respond to customer enquiries
  • Send marketing communications (only with your consent)
  • Improve our website, services, and product selection
  • Detect and prevent fraud or unauthorised activity
  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share your information with:

  • Fulfilment partners and shipping providers to deliver your order
  • Payment processors to securely complete transactions
  • Email marketing platforms (only if you have opted in)
  • Legal authorities when required by law or to protect our rights

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at:
support@zenvy.com (pas aan naar jouw echte mail)

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil your orders
  • Maintain business records
  • Comply with legal requirements
  • Resolve disputes

Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

All transactions are secured using SSL encryption technology.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of our website after updates constitutes acceptance of the revised policy.

Contact Us

ZENVY / EB Collective LLC
312 W 2nd St Unit #A9183
Casper, WY 82601
United States

Email: support@zenvy.com (pas aan naar jouw echte mail)