Terms of Service

Welcome to ZENVY

Welcome to ZENVY. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

About Us

ZENVY is an online jewellery brand operated by EB Collective LLC, a limited liability company registered in the State of Wyoming, United States (EIN: 98-1915109).

We operate as a dropshipping retailer, meaning our products are sourced from carefully selected third-party suppliers and shipped directly to our customers.

Acceptance of Terms

By using our website, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.

If you do not agree with any part of these Terms, please refrain from using our website.

Products & Descriptions

We make every effort to ensure that our products are displayed as accurately as possible, including images, descriptions, and pricing. However:

  • Colours may vary slightly depending on your screen or device settings
  • Product availability may change without prior notice
  • We reserve the right to modify or discontinue any product at any time

ZENVY is not responsible for minor discrepancies in product images due to supplier updates or photography limitations.

Pricing & Payment

All prices are listed in British Pounds (GBP) unless stated otherwise. We reserve the right to change prices at any time without prior notice.

Payment must be made in full at the time of purchase. We accept major credit and debit cards, PayPal, and other payment methods displayed at checkout.

ZENVY is not responsible for any currency conversion fees or additional charges applied by your bank or payment provider.

Order Acceptance

Placing an order does not constitute a binding contract. We reserve the right to refuse or cancel any order at our discretion, including in cases of:

  • Pricing errors or system inaccuracies
  • Suspected fraudulent or unauthorised activity
  • Product unavailability

If your order is cancelled, you will be notified and issued a full refund.

Intellectual Property

All content on the ZENVY website — including logos, images, text, and graphics — is the property of EB Collective LLC or its content licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written consent.

User Conduct

By using our website, you agree not to:

  • Provide false, misleading, or fraudulent information
  • Use the website for any unlawful purpose
  • Interfere with or disrupt website operations
  • Attempt to gain unauthorised access to any part of our systems

Limitation of Liability

To the fullest extent permitted by law, EB Collective LLC (trading as ZENVY) shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services.

Our total liability for any claim related to your purchase shall not exceed the amount paid for the relevant order.

Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis.

We make no guarantees, express or implied, regarding the accuracy, reliability, or availability of our website or products.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the State of Wyoming, United States.

Any disputes shall be resolved exclusively within the courts of Wyoming.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon publication.

Continued use of our website following any updates constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms, please contact us:

ZENVY / EB Collective LLC
312 W 2nd St Unit #A9183
Casper, WY 82601
United States

Email: support@zenvy.com (pas dit aan naar jouw echte mail)